What do I do if I have forgotten my password?
Subscribing to SmartScreen gives tutors and learners access to enhanced teaching and learning materials. We are developing new materials on an ongoing basis and increasing the range of qualifications that will be supported on the site.
Get answers to your questions by clicking on the links below. If your particular query is not answered here then please do not hesitate to contact us: email on subscribe@smartscreen.co.uk or telephone our dedicated helpline number Mon-Fri during office hours on 020 7294 3435.
How can I subscribe?
How is payment made?
How do I gain access to the Walled Garden to purchase SmartScreen?
I have completed the order process on the Walled Garden but have not received my order confirmation?
On what date will my access start and end?
How do I get a username and password to log in to SmartScreen.co.uk?
How do I log in?
What do I do if I have forgotten my password?
There is a ‘Forgotten your password?’ option under the login box on the main SmartScreen.co.uk homepage. By selecting ‘click here’ you will be taken to a form where you can submit your email address. Doing so will send you an automatic password reminder via email. Alternatively, email subscribe@smartscreen.co.uk with your details (name and centre) and we will email you with your password.