I’ve booked to attend a web conference but am no longer available. What should I do?
Subscribing to SmartScreen gives tutors and learners access to enhanced teaching and learning materials. We are developing new materials on an ongoing basis and increasing the range of qualifications that will be supported on the site.
Get answers to your questions by clicking on the links below. If your particular query is not answered here then please do not hesitate to contact us: email on subscribe@smartscreen.co.uk or telephone our dedicated helpline number Mon-Fri during office hours on 020 7294 3435.
How can I subscribe?
How is payment made?
How do I gain access to the Walled Garden to purchase SmartScreen?
I have completed the order process on the Walled Garden but have not received my order confirmation?
On what date will my access start and end?
How do I get a username and password to log in to SmartScreen.co.uk?
How do I log in?
What do I do if I have forgotten my password?
How do I find out which qualifications are available on SmartScreen.co.uk?
How do I add a qualification(s) to my SmartScreen.co.uk centre profile?
How do I change my personal profile?
Further questions about subscribing or registering?
I’ve looked at the information on the website. How do I view the materials available to me?
How do I book an online demo?
What will I need to attend an online demo?
How long will my online demo last?
I have a number of colleagues who also wish to attend at the same time. Is that possible?
It’s less than 24 hours before the online demo I am interested in. Can I still attend?
I’ve booked to attend a web conference but am no longer available. What should I do?
Not to worry. You can reschedule at a convenient time in the same way as before. However please do let us know as you would with any other meeting as our demonstrations are time-sensitive and involve a presenter setting up the web conferencing facilities at our end.