Why can't I open the Sage files?
If you are having technical difficulties with SmartScreen.co.uk, click on the links below for assistance.
For any further queries, please email smartscreen@cityandguilds.com.
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Why can’t I download the pdf files?
How do I save downloads?
I get a message reading 'session appears to have timed out'. Why is this happening?
How do I print the page without the content being cut off?
Why does the website appear too big or too small on my screen?
With the drag and drops, the image is too big so I can't drop all of the labels into the boxes.
Why can't I open the Sage files?
It is most likely that you are trying to open the files directly from the site. You should right click on the file name and ‘Save as’ onto your own hard drive or network. From there you can simply use the ‘Restore’ command from the Sage menu.