SmartScreen : How do I gain access to the Walled Garden to purchase SmartScreen?

How do I gain access to the Walled Garden to purchase SmartScreen?

Subscribing to SmartScreen gives tutors and learners access to a wide range of useful and informative teaching and learning materials.

Get answers to your questions by clicking on the links below. If your particular query is not answered here then please do not hesitate to contact us by email to directsales@cityandguilds.com or telephone us on 0844 543 0000.

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How can I subscribe?

How is payment made?

How do I gain access to the Walled Garden to purchase SmartScreen?

If you are not yet registered to the Walled Garden please contact online@cityandguilds.com and ask for access to the Walled Garden to buy SmartScreen products. We will then be able to set you up with access to the Walled Garden and send you the necessary login details.

I have completed the order process on the Walled Garden but have not received my order confirmation?

On what date will my access start and end?

How do I get a username and password to log in to SmartScreen.co.uk?

How do I log in?

What do I do if I have forgotten my password?

How do I find out which qualifications are available on SmartScreen.co.uk?

How do I add qualifications to my SmartScreen.co.uk centre profile?

How do I change my personal profile?

Further questions about subscribing or registering?

I’ve looked at the information on the website. How do I view the materials available to me?

How do I book an online demo?

What will I need to attend an online demo?

How long will my online demo last?

I have a number of colleagues who also wish to attend at the same time. Is that possible?

It’s less than 24 hours before the online demo I am interested in. Can I still attend?

I’ve booked to attend a web conference but am no longer available. What should I do?

I haven’t received the access email from you.

I have tried to click on the link to test the software but it won’t work. What can I do?